Wednesday, October 31, 2012

Using Force Field Analysis for Change


Recently I was in Mali working with a women’s rice growing cooperative to help them improve their accounting.  During this period, I had a chance to assess and become familiar with their situation and their desire to be more profitable.  Their lack of profitability is a concern for them.  They want more profits, more wealth generation.

A conclusion that I came to is that the cooperative needs to be run more like a business, needs to incorporate sound business management practices, in order to become profitable.  Because it seems to me a change is needed, I decided to learn more about force field analysis by writing this blog and apply the concept of force filed analysis to the suggested change for the cooperative.

At the risk of over-simplifying, force field analysis evaluates the forces that promote a change and the forces that oppose the change.  The analysis tries to identify all those relevant forces that promote and those that oppose the change

Here is a list of factors that I came up with that promote the cooperative in Mali to being more like a business:

1.  Lack of profit as a cooperative – 3;
2.  Recognition that as a business, profits are more likely – 4;
3.  A better work environment, and other benefits, for cooperative members when the cooperative is run more like a business. – 3.

For these three factors that promote the change, I have assigned a weight to the importance of the factor in promoting (leading to) a change.   The weight is on a 1 to 5 scale, with 5 being of the highest importance.   The total weight of factors supporting a change is 10 (3 + 4 + 3).

Here is a list of factors that oppose the cooperative being more like a business:

1.  Lack of business skills and practice know-how – 4;
2.  Traditional practices and habits of behaving as individuals in decision making and action in rice growing versus company decision making and behavior – 5;
3.  Lack of concepts on assigned roles and company organizational structure – 3.

The total weight of factors opposing a change is 12 (4 + 5 + 3).

Now for some analysis on the above lists and what they might mean and what they suggest.

First, the above lists are based strictly on my experiences while in Mali teaching the cooperative accounting and evaluating their situation.  The correctness of the above lists is therefore constrained by whatever skills and experiences I have in the evaluation.

I believe the first obvious conclusion to reach from the above lists is the cooperative is not going to change to being more business-like on the basis of the current forces for and against that are in place.  The against forces are stronger then the for forces.  So, actions and interventions need to occur if a change is to take place.  The above lists can help guide on what these actions and interventions might be.   An approach is to create a greater weight for each of the for factors and a lesser weight for each of the against factors.

The factor with the greatest weight (5) and therefore draws the most attention is the against factor - traditional practices and habits of behaving as individuals in decision-making and action in rice growing versus company decision making and behavior.   How do we reduce this weight?  Like many of the other factors, both for and against, training is an important action to take.  But, now we recognize one type of training should relate to the advantages of group decision-making; collaboration; team building; advantages of group versus individual performance, and similar concepts.  Such concepts relate to changing traditional practices and habits of behaving as individuals.

Training is also important to reduce the other against forces.  Through creating the lists, we now know better what the training should focus on.  

For the factors that promote change to being more like a business, training on what profits are, how to measure them, for example, by using correct accounting and creating income statements, should be emphasized.  An accounting system should be implemented with the goal of showing annual profits.  Using an accounting system should help the cooperative to be more business-like.

Company organizational structure can bring benefit to the participants in a company versus when the members go alone, which a problem with the current cooperative situation.   Such benefits include: specialization of duties, which promote greater success for the organization versus when individuals act alone and better collaboration and coordination on the use of the available resources, easing the burden that can exist when individuals go alone.    Specialized training should be planned and presented demonstrating these concepts and the results of these benefits to members.

Force field analysis strikes me as a relatively simple but powerful tool to help in implementing a needed change.  Hopefully, the above has demonstrated this. 

More can be found about the concept and use of force field analysis at the MindTools website. Click here to go to this website.